Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging.

To start a return, you can contact me at hello@mysirensuit.com. If your return is accepted, I’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.


Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
Please email hello@mysirensuit.com to exchange an item.


Refunds
I will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.